Please know that we support you in meeting your responsibilities during your stay.
Providing Information
You have the responsibility to:
- Provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other health-related
matters - Report perceived risks in your care and unexpected changes in your condition
- Understand your treatment plan, and ask questions when needed
- Provide accurate and updated information for insurance and billing
Involvement
You have the responsibility to actively participate in your treatment by following your recommended treatment plan.
Respect and Consideration
You have the responsibility to:
- Act in a respectful and considerate manner toward healthcare providers, other patients, and visitors; physical or verbal threats are not tolerated
- Respect the property of others
- Be mindful of noise levels
Insurance Billing
You have the responsibility to:
- know the extent of your insurance coverage
- know your insurance requirements such as pre-authorization, deductibles and co-payments
- call the billing office with questions or concerns
- fulfill your financial obligations as promptly as possible
- contact our Business Office at 907-339-7800 if you have any questions or concerns